Outreach, access and learning services

© Archives départementales de Maine et Loire, Coralie Pilard, 2014 - ICA, 2013


Outreach, access and learning services is about engaging users with archives. It covers equipping and managing space for researchers, the general public and other stakeholders and good customer service, reference services together with use and control of movement of archives, handling archival material, security management and provision for users with special needs. It includes providing online and digital access and collections information as well as stakeholder engagement and the use of social media. It encompasses user-generated content, engagement with schools and other formal and informal learning institutions for adults and children. Events, exhibitions and all initiatives aimed at facilitating and increasing the diversity and size of audiences engaging with and using archives is included in this category. 


Find listed bellow the resources in reverse chronological order: