Dr Elizabeth Shepherd is Professor of Archives and Records Management in the Department of Information Studies at University College London (UCL), where she has been involved in the MIRRA project (Memory, Identity, Rights in Records, Access), a two-year UK Arts and Humanities Research Council funded project, exploring information rights and responsibilities in social care records. Her talk, Untangling myself from the file’: human-centred recordkeeping, draws on the findings of the research to explore how care leavers’ experiences might inform human-centred and participatory approaches to recordkeeping ‘with love’.